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8/24/10

Finland: NOKIA E-72 riddled with problems when using the e-mail wizard

The Nokia corporation has been running into some headwinds lately. This time its thousands of customers who own a Nokia E-72 smart phones and are complaining that the e-mail wizard on their phone is giving them major headaches. They say that once you have established an e-mail account you can't get it out of your phone again, or it stops working altogether.. Apparently also when you try to reset or change the password an already established e-mail account on the Nokia system, the system will request you to enter your ID and password to supposedly start to detect your email settings. But it soon returns to the same interface again, and you will be requested to enter your email address and password over and over again, with absolutely no results. If you want to remove the account from your phone altogether the system responds, "you must be connected to the internet, try again later...
One unhappy Nokia customer said: "I am ready to throw this Nokia phone in the garbage".

What makes matters worse is that Nokia's service centers don't seem to have a handle on this problem, leaving many very unhappy customers.

EU-Digest

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