Gulf air staff member to chair world customer relations meeting
Gulf Air Manager Customer Care and Service Monitoring Kavita Sharma Al Jassim will be attending the first Board Meeting of Worldwide Airlines Customer Relations Association (WACRA) in Washington, to be held from 9 to 11 February 07.
Representing Gulf Air, which has won the pitch to host the next WACRA Conference in Bahrain, Ms Al Jassim will chair the meeting to discuss and exchange ideas and plans for the conference, which is slated to be held in October this year. WACRA is an international body of airline customer relations professionals from the worldwide airline industry and the annual conference of the body is hosted by one of its member airlines in their respective countries.
Representatives from about 60 global and regional airlines are expected to attend the conference, where industry experts drawn from governments, international and industry associations, legal firms specialising in air transport issues, regulatory agencies, as well as consumer rights and issues, will address conference sessions and conduct workshops.
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