Fight Back Against Credit Card Fees
Dr. Carin Van Gelder was furious when she opened her credit-card bill and found out the interest rate on her Master Card had suddenly shot up, even though she always paid on time. "It went up to almost 20 percent and there was no reason, I couldn't imagine why there was a reason," Van Gelder said. The Consumer Reports National Research Center survey found a high rate of credit-card complaints. Fourteen percent had their credit limits lowered recently, 29 percent were hit with new fees or penalties, and 38 percent said their interest rates had been hiked, 10TV's Jeff Hogan reported.
"Our survey found that fewer people are satisfied with credit-card companies than with almost any other service we assess," said Kim Kleman of Consumer Reports.
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